Basic Jewellery Care

At Shiels we are proud to offer jewellery crafted at the highest level of quality, however with normal every day wear, proper care is required to keep it looking good. We've created this Basic Jewellery Care Guide to guide through the proper care for your jewellery. We hope that you'll find these guidelines helpful and if you have any further questions don't hesitate to contact us via email or call us at 1800-744-357 or 1800-SHIELS.

Wearing Jewellery

Preserve your special treasures and mementoes by using some simple advanced planning and care. Here are some basic guidelines to consider when wearing jewellery:

  • Remove Jewellery During Tasks
    When performing certain physical tasks, remove your jewellery to prevent physical damage or exposure to chemicals or cleaning fluids. Avoid contact with harsh chemicals and hard surfaces.

  • Put Jewellery On After Applying Makeup
    Cosmetics, hairspray, perfumes and creams can contain chemicals that can damage jewellery.

  • Don't Wear Jewellery In Swimming Pools and Spas
    Chlorinated water can react with the metals found in jewellery causing colour changes and even structural damage.

  • Contact Sports and Jewellery Don't Mix
    Hard blows during sports can damage jewellery not to mention the people involved. All jewellery should be removed before play begins.

Storing Jewellery

Consider these handy tips when storing your precious jewellery to last for generations to come:

  • Keep Your Jewellery Secure
    Store your jewellery in a container and prevent pieces from moving around or getting tangled. While fabric-lined jewellery boxes are ideal, this can be as simple as using a shoebox and pieces of fabric. Try to keep your jewellery pieces separate from each other.

  • Prevent Your Jewellery from Tarnishing
    Jewellery can tarnish when it is not worn daily, especially silver and Gold. Maintain the lustre of your jewellery, place silver anti-tarnish strips in your storage container to absorb the oxidants that discolour and tarnish jewellery. Invest in a polishing cloth and jewellery cleaner. Avoid contact with chemicals or body products.

  • Inventory Your Jewellery
    Unfortunately, jewellery can get lost or stolen. Taking a regular inventory can be incredibly helpful when making an insurance claim or filing a police report. A photograph, a written physical description of each piece and the cost is ideal. Furthermore, store that information apart from your jewellery in the event it is taken too. Invest in an insurance plan with Shiels.

  • When Travelling with Jewellery, Use a Case
    Use a travel case to protect your favorite pieces. Traditionally made of fabric or leather, a jewellery travel case can carry jewellery of all types and easily rolls up to a size that can be easily stored in most forms of luggage.

Cleaning Jewellery- maintain the sparkle!

For those who enjoy wearing their jewellery regularly, keeping their jewellery clean and looking good requires regular effort. Here are some general guidelines that may help:

  • Remove Your Jewellery Before Bathing
    soaps or body products used whilst showering or cleaning can cause a film to form, making your jewellery appear dull.

  • Use Jewellery Polishing Cloths for Best Results
    Polish silver or Gold with a jewellery polishing cloth for best results. Professional cloths are the best as some cloths, tissue or paper towels can cause scratches because of the fibres in these products.

  • Clean Your Jewellery With Care
    Be careful when cleaning your own jewellery and use the appropriate products. You can either purchase commercial cleaners from Shiels or make a simple cleaning solution yourself. The wrong chemicals can damage your jewellery for good so seek advice before you begin.

  • Use Warm Water to Clean Jewellery
    Warm water is fantastic for cleaning numerous pieces of jewellery. But be aware that water can cause reactions with some cleaning fluids resulting in discolouration. Sterling Silver is especially susceptible to this problem. Should this occur, this problem can be remedied by buffing and using tarnish remover.

  • Avoid Cleaning Damaged Jewellery
    Never clean any jewellery that is damaged, cracked or broken, since the additional handling is likely to worsen the problem. If you find that a piece of jewellery is damaged, it should be set aside for repair as soon as possible.

  • Inspect Your Jewellery Regularly
    When having your jewellery professionally cleaned, it's a good idea to have each item checked and inspected for any possible problems. Addressing signs of damage, or loose gemstones will prevent any further damage or loss, keeping all of your pieces in excellent shape for years.

Repairing Jewellery

No matter how careful you are, sometimes life can get in the way. From time to time, this may mean that it may be necessary to have a repair performed on your jewellery. At Shiels, we offer jewellery repairs by well-trained, professional staff. In the event that you're not in a position to visit one of our locations, here are several guidelines you may find helpful:

  • Prevent Damage to Your Jewellery
    Prevention is the best way to prevent the necessity of repairs, regular inspections are the best way to minimise potentially costly repairs. Perform a simple inspection every two to three months to ensure that the condition of your jewellery is good and prevent future damage.

  • Look for Reviews and Referrals
    take into account reviews and referrals when deciding on a jeweller to perform your jewellery repairs. Take a few moments to ask questions to ensure you get the right repair experience.

  • Inspect Your Jewellery at Pickup
    When picking up your jewellery, it's important to thoroughly inspect the work performed. Make sure that the repair was performed as requested.

Let us look after your jewellery – Shiels Care Plan

Invest in a Shiels Care Plan, the perfect way to ensure that your special piece retains the same lustre today and forever.