Shiels VIP Club
Shiels VIP Club is all about adding a little more sparkle to your life!
As a member, you can expect to receive gold treatment from the moment you join, including:
$20 WELCOME VOUCHER*
$50* BIRTHDAY VOUCHER
EXCLUSIVE OFFERS & DISCOUNTS
FREE GIFT OFFERS*
We love to spoil our VIPs so that you can enjoy the latest trends and update your jewellery collection more often.
Start sparkling with Shiels today!
FREQUENTLY ASKED QUESTIONS
What is Shiels VIP Club?
Shiels VIP Club is a loyalty program that rewards our customers with special gifts and discounts, so that they can treat themselves and their loved ones more often.
How do I sign up?
Fill out your details on the VIP Club sign up page and you’ll receive your first benefit – a $20 voucher. Be sure to include your date of birth so that you receive your special birthday surprise!
What VIP Club benefits do I receive?
Shiels VIP Club members can expect to receive gold treatment from the moment they sign up, with exclusive offers, vouchers and free gifts. We love to spoil our VIPs so that they can enjoy the latest trends and update their jewellery collection more often!
When and how do I receive my benefits?
Once you sign up, we’ll send you a welcome email with a gift voucher for your next purchase. You’ll receive a voucher to spend on yourself for your birthday and we’ll send you VIP Club vouchers throughout the year so you can spoil yourself and your loved ones more often! Select your preferred communication methods on the sign-up page (please note, sign up and birthday vouchers can only be sent via email).
How do I redeem my VIP Club vouchers?
Your VIP Club vouchers can be redeemed on the Shiels website or at your local Shiels retail store - we have 45 retail stores nationwide! Simply present your voucher when purchasing in store or enter your voucher code at checkout on the website. Don’t forget, you’ll receive free shipping on online orders over $69.
How long are my vouchers valid for?
VIP Club Sign Up Voucher
Minimum spend of $100 is required to redeem this voucher. This offer is available for in-store purchases and online. Available for new VIP Club customers only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. This voucher cannot be refunded or reissued. This voucher cannot be used in conjunction with other vouchers. Voucher expires 30 days from issue.
Minimum spend of $150 is required to redeem these voucher. This offer is available for in-store and online purchases. Available for new purchases only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. This voucher is not redeemable for cash. This voucher cannot be refunded or reissued. Voucher expires 3 months from issue. This voucher cannot be used in conjunction with other vouchers.
How do I activate my free VIP Club gift with purchase?
Simply add the free gift barcode into the discount code field at check
out. Your free VIP Club gift will be added to your cart at no cost.
How do I unsubscribe?
You can unsubscribe from Shiels emails by clicking on the unsubscribe link at the bottom of your email. Please note that if you unsubscribe from sale emails, you will also unsubscribe as a VIP Club member and will no longer receive VIP Club vouchers. To unsubscribe from physical mail, please contact us on 1800-SHIELS (1800-744-357).
How do I update my contact details?
If you need to update your contact details, please email firstname.lastname@example.org or visit your local Shiels store and the friendly team will be able to assist.
If you are experiencing issues redeeming or have not received your VIP Club vouchers, please call 1800-SHIELS (1800-744-357) or email email@example.com.