Meet Shiels Grand Plaza Assistant Manager

Learn More About Bec

What has your journey at Shiels been like?

So I started as a MIT (manager in training) 15 months ago, and I've worked my way up to assistant manager. I've been to numerous different stores and seen how they have grown. And now I'm here!

What is success for your store in your eyes?

Seeing my team succeed, and watching them reach all their goals. Seeing our customers happy — great customer service. 

What's your favourite product category?

Watches, to be honest! I've never used to, but I like watches. My favourite is probably Guess because they are a bit out there. They are a bit girly, they're a bit blingy; princess watches.

How do you describe the culture of the store?

So we're a very team-orientated store. Like, everything's teamwork. We're happy, we have good conversations, and we have a good laugh.  

The favourite thing about your role?

I like the customers! I love getting emails that say I've made a customer's day. 

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